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You are here: Home / Archives for network

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10 IT Infrastructure Skills every IT Master should know

October 4, 2016 by Julie McGrath

Infrastructure is no longer static, immovable, or inflexible — and neither should be an IT pro’s skill set.

Take a look at 10 of the hottest Infrastructure skills that IT pros should be considering today.

 

1. Cloud Security

The sad reality about new IT technologies is that security is often an afterthought. Cloud computing came along and people jumped onboard before a robust and well-planned security roadmap could be established. Because of this, many early cloud adopters are scrambling to re-architect their cloud services with advanced security. While cloud security essentially uses the same tools found in traditional infrastructure security, there are more things to consider. Security considerations ranging from third-party data storage, data access, and even multi-tenancy issues are new skills you can acquire.

 

2. Software-Defined WANs

As a whole, it’s going to take some time for end-to-end software defined networking (SDN) to take hold. But one specific aspect of SDN, namely software-defined WANs, can and should be implemented today. For many companies, SD-WAN will be their first foray into SDN — and it’s a skill that will be the tip of the “software-defined” iceberg.

 

3. Cloud Service Broker

As server and network infrastructures continue to be outsourced into the cloud, some in-house infrastructure administrators are left wondering what role they may play in the not-too-distant future. One skill set that will be useful is that of a cloud service broker. In this role, the broker will evaluate various cloud services and form/maintain relationships with them on behalf of the organisation. And, while negotiating contracts may be a major skills change for many administrators, this role still requires a deep understanding of the underlying infrastructure technologies that cloud providers offer. So if you’re looking to still use the technical skills you have, while also seeking to move toward more of a non-technical role, then this might be the right fit for you.

 

4. Next-Generation Firewalls (NGFWs)

Next-generation firewall skills are currently in very high demand. Today’s NGFWs not only incorporate traditional layer 3/4 access controls and stateful inspection, they also perform layer 7 packet inspection to identify and apply policy traffic based on application type. In many ways, the NGFW is the linchpin for other modern security tools — and thus a skillset that every enterprise will soon require.

 

5. Cloud-Managed Networking

Cloud-managed networking is still in its infancy. Wireless LANs were the first part of the network to move to the cloud. But because of the popularity of cloud-managed WLANs, routing, switching, and network security is also becoming more popular. While networking is networking, regardless of where it’s managed, most vendors are using completely new interfaces that administrators must master.

 

6. Collaboration

It used to be that enterprise collaboration tools consisted of desk phones, videoconference rooms, and perhaps a chat client. But these days, collaboration is far more wide reaching. We’re talking about personal meeting rooms with full HD video capabilities, smartphone apps that fully mimic your office phone and chat applications, and shared project-management tools that tightly integrate with other enterprise tools such as mail and calendaring. Collaboration tools are becoming hugely popular in the new “work from anywhere” world in which we live.

 

7. Mobile Device Management (MDM)

The use of employee-owned mobile devices and laptops in the enterprise continues to explode. Most enterprise applications these days have smartphone or Web-based apps that employees can — and do — use. Companies that were early BYOD adopters are finding that their infrastructure is left vulnerable because there is little to no security protecting potentially insecure devices from accessing company resources — or from preventing the loss of intellectual property on personal devices. Mobile device management is a popular way to alleviate many of these problems — and thus it is a great skill to know.

 

8. Malware Sandboxing

Advanced malware is becoming an increasingly difficult problem for enterprises to tackle. Even with the use of tools like next-generation firewalls, intrusion prevention, advanced security gateways, and desktop malware prevention, advanced malware often squeaks through. Malware sandboxes are one of the newest and most popular tools used to catch malware that other tools can’t. Data flagged as potentially suspicious is placed in a simulated and segregated environment called a sandbox. The data then is allowed onto the simulated network, where it’s run through a gauntlet of tests to determine if the code starts doing something malicious. For security administrators, malware sandboxing is a great tool to have in the tool belt — and one that’s likely to grow in popularity.

 

9. Application Containers

Many people think application containers are the next evolutionary step in data center virtualization. Instead of virtualizing entire servers to host a single application, application containers allow for essentially the same thing, except they’re running on a single OS. An application container does this by creating virtual containers that enable OS settings unique to one particular application and hiding them from other applications. Data centers can run the same number of applications with far lower memory and storage requirements. Those who are heavily involved in server virtualization absolutely must look into containers.

 

10. Data Center Switching

Switching in the data center is far more advanced — and far more specialized — than it used to be. Today’s data centers often use a combination of switching, virtualized routing, and various application load-balancing and high-availability techniques that are growing in complexity. Add to this SDN’s creep into data center switching architectures and you have an area of networking that is highly complex, cutting edge, and in high demand.

 

Conclusion

Not only does this list encompass a wide range of infrastructure responsibilities, the skills also vary in technical complexity. In the end, there is almost certainly a skill or two that any infrastructure administrator has (or soon will have) on their “to learn” lists. The world of IT Infrastructure is growing rapidly, therefore this skill list will continue to expand over the course of time.

 

For more news on Information Technology, visit our ‘latest industry news’ page by following this link!

If you are looking for a new career within the IT Industry, check out our latest jobs by visiting our Jobs Page!

 

– Andrew Froehlich

Filed Under: Latest Industry News Tagged With: Cloud, growth, Infrastructure, IT, network, security, skills

Ofcom Report: The Change in UK Network Use

August 15, 2016 by Julie McGrath

The Network use in the UK is increasing as Brits are spending more time online than ever before, according to Ofcom’s annual Communications Market Report

British consumers are spending more time on the internet network than ever before, so much so that many are actively seeking a so-called “digital detox” from their online lives, according to communications market regulator Ofcom.

In its latest Communications Market Report – an annual survey of British communications and media usage and attitudes – Ofcom reported that 15 million people in the UK have sought time offline to do other things, such as spending time with friends and family, or holidaymaking.

Most of these people found taking a break from the digital world to be a rewarding experience, although some respondents to Ofcom’s survey reported feeling lost and cut-off, or worried that they were missing out.

“The internet has revolutionised our lives for the better, but our love affair with the web is not always plain surfing,” said Ofcom director of market intelligence, Jane Rumble. “Millions of us are taking a fresh look at the role of technology in our lives and going on a digital detox to get a better tech-life balance.”

The 2016 report highlighted the importance of connectivity to the increasingly digitised world. According to Ofcom, 9.2 million broadband connections are now superfast – in the regulator’s view this means capable of delivering speeds of over 30Mbp. This was up from 7.1 million two years ago.

As a result of this growth in superfast connections, total telecoms revenues grew for the first time since 2011, up 0.5% to £37.5bn between 2014 and 2015, as average household spend increased due to the higher costs associated with most superfast packages.

Superfast connections

Rumble said the regulator estimated that nine in 10 premises now had access to a superfast broadband connection, up from 83% last year, which tallies with other assessments of availability.

“We are aiming for 95% by the end of 2017, so availability is growing,” she said. “I think the core questions are now related to those people who aren’t able to get superfast broadband and that is absolutely a priority for Ofcom.”

Rumble also reaffirmed Ofcom’s commitment to the 10Mbps universal service obligation, currently on its way to becoming law. She said the regulator considered a 10Mbps connection adequate for activities such as streaming video on demand (VoD), an activity that has seen a boom in popularity in the UK in the past 12 months at the expense of live television.

Ofcom will release more concrete statistics on broadband take-up in September 2016.

4G popularity still soaring

Meanwhile, 4G connections accounted for 46% of all mobile connections, up from 28% in 2014. Ofcom said 98% of UK premises were now covered by at least one 4G network, and 71% were covered by all four.

Data use is also soaring, with 89% of 16 to 24-year-olds and 25 to 34-year-olds, 77% of 35 to 54-year-olds, 50% of 55 to 64-year-olds, and 21% of over-65s using web and data services on their devices.

The report said 71% of UK adults now owned a smartphone, up from 66% this time last year, which remains the most popular device for getting online.

Ofcom said the popularity of smartphones was giving rise to a number of new social impacts, such as an increase in people bumping into each other on the street because they were absorbed in their phone, and 40% of respondents said they had been “smart-snubbed” by a friend or relative.

The report also revealed a surge in the use of instant messaging, with the proportion of adults using over-the-top services such as WhatsApp at least once a week rising from 28% in 2014 to 43% in 2016, higher among the so-called millennial age group. Photo messaging services such as Snapchat are now used by 21% of adults weekly, up from 14% in 2014.

This growth came largely at the expense of email and, notably, text messaging, which presents a revenue stream problem for mobile operators.

Rumble acknowledged this trend and said Ofcom had seen mobile revenues remain flat over the past year, which suggested operators were responding to this to some degree.

“I think with any business, as behaviors change and shift, we would expect to see different businesses adapt to those shifts in behavior,” she said.

– Alex Scroxton

Filed Under: Latest Industry News Tagged With: 4g, broadband, data, growth, instant, messaging, network, Ofcom, smartphones, superfast, technology, UK

BT & EE Collaborate on New Sports App

July 20, 2016 by Julie McGrath

BT and EE join forces for first time as they look to promote ‘innovation and customer experience’

Following BT’s acquisition of EE earlier this year, the two firms are to work together for the first time to launch a sports app offer that will only be available to EE mobile customers.

The app offer is aimed at new and existing EE customers and will provide them with access to sports updates and BT Sport content. BT Sport has rights to show Premier League football, the FA Cup, Champions League, Moto GP, Aviva Premiership rugby and sailing competition The America’s Cup. It will also provide customers with access to the full line-up of BT Sport channels.

To promote the partnership the app will be pushed out in-store, the first time a BT service will be sold by EE staff, and with a multi-million pound TV ad campaign at the end of the month starring Kevin Bacon alongside footballers Harry Redknapp and Rio Ferdinand. EE will also make use of video MMS for the first time as part of a direct marketing campaign that will send customers personal direct messages including video.

Max Taylor, EE’s managing director for digital, communications and innovation, believes the launch will offer a real benefit to customers. “It’s the first customer benefit as a result of the acquisition of EE by BT and offers a great customer experience.”

Although BT and EE are collaborating on the sports app, EE is still responsible for its own brand and that the two companies remain quite separate, although they are finding ways to work together.

“We have regular meetings, we are working together with the group brand and marketing roles and continue to share resources. However, we bring things to market slightly differently and to slightly different audiences,” Taylor said.

“EE’s target audience is ‘metro-techno’, which is typically late 20’s and a single user, whereas BT is slightly more focused around families and household, with a slightly older demographic.”

Yet in spite of those differences, Taylor believes EE and BT have a lot in common. “We both come from very innovative backgrounds and both have a deep passion for the customer. There is one thing that we want to focus on even more and that is to deliver and make dramatic improvement to the customer experience.”

The takeover has already led to changes in the EE marketing department. Its former CMO Pippa Dunn and brand director Spencer McHugh have both left, while former marketer Marc Allera has taken over as CEO. Yet Taylor said while their departures were “unfortunate” there is still a “long list of experienced marketers” working at EE. That includes Taylor, who has been there for 15 years.

The main difference between pre-takeover and now is the focus on digital: “We are looking to dial up our digital communications and our focus on the customer, particularly our base communications – the opportunity to deliver service and the proposition messages to our customers.”

Going forward, priorities include investing in EE’s network, with the aim to increase EE 4G coverage geographically to 95% by 2020. The brand also sees video as the future and will programme its content services to deliver this.

“Our world class network is our bedrock, it is the number one thing our customers look for and is where we invest our money,” Taylor said. “We will be looking to bring content services to market that really exploit a great network and are built around video.”

The brand also aims to double ‘My EE’ users from five million customers to 10 million by the end of this financial year, allowing customers to view and “interrogate” their bills themselves. “More personalisation, optimisation, campaign integration and innovation will be at the heart of the brand moving forward,” Taylor added.

– Rachel Gee

Filed Under: Latest Industry News Tagged With: 4g, app, application, bt, collaborate, ee, invest, network, sports

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