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You are here: Home / Archives for strategy

strategy

5 Top Tips For Attracting And Retaining Top Talent

May 4, 2020 by Julie McGrath

Attracting and retaining top talent is imperative for any company. Employees are also brand advocates and most want to feel that they are making a difference. Creating the right environment for skill sharing and growth can cultivate the essential motivation to deliver excellent work. To support this, employers need to have the right recruitment and retention plan in place with a focus on ‘what are the needs of the employee’.  

 

Below are some top tips on attracting and retaining top talent:  

 

1. Make the application process easy 

When it comes to recruiting the best talent, businesses should focus on how they can create a positive experience. Is the application process well planned, easy to use and communication back and forth fast? Do you have your interview process in place, what are your core interview questions and who will be involved at various stages of the process?

The hiring process is time critical and we have seen many businesses lose out on some excellent people because they weren’t prepared enough or were to slow to respond to applications.  

 

2. Be a Mentor

Employees who are just starting out want to ensure they are doing things right or have chosen the right career/business. Therefore, a mentoring/buddy program should be created, this is where employees can discuss their progress and any other concerns they might have. Senior employees would also highly benefit from something like this, so schedule monthly meet ups or luncheons where everyone can network, share stories, strategies and advice on dealing with other business challenges.   

 

3. Offer Independence and flexibility 

Some potential employees are attracted to roles that offer them flexibility and the chance to build their own confidence and learning. Offering independence can be a positive form of motivation for some employees as they can focus on ‘business outputs’ and not just ‘time inputted’. Offering remote working options can also be a huge benefit as it opens up a bigger talent pool that isn’t based on office location.  

 

4. Outline Career Progression 

Active candidates want to know if the role they are applying for will offer them the chance for growth.  Be prepared as hiring managers to talk about the short- and long-term plans of the business.  Offering an attractive career path to potential employees is important, this will support retention and business goals. 

 

5. Lifelong learning  

With technology and the world constantly changing, it is important that employees’ skills are up to date. Any necessary training for employees can be done formally or online through certifications. Other possibilities include time off to attend relevant events such as conferences or training events that give new insights into your industry. 

“Train people well enough so they can leave, treat them well enough, so they don’t want to”. R.Branson

 

Hiring managers and business owners should focus on continuous improvement through up-skilling and digital transformation. For more information on how to recruit and retain top talent you can download our free e-book.

Filed Under: Interview Tips Tagged With: candidates, career, Interview, recruitment, remote working, Software, strategy, tech, Tech employees, Tech talent, Technical strategy, technology

How to Fire Up your Business Plan with Research and Development (R&D)

October 27, 2016 by Julie McGrath

Discover how to use Research and Development (R&D) to your full advantage and completely strengthen up your Business Plans!

Research and development, known as R&D, refers to that part of your business plan that is your ability to gain knowledge in order to design, develop, and enhance your product, services, technologies, or processes. If your company is a high-tech firm, R&D is number one on the list of capabilities crucial to your long-term success.

Even if your company isn’t technology- or manufacturing-based, though, don’t assume that R&D isn’t a necessary capability. Even a one-person consulting business needs research ability to track the competitive arena, find out about prospective customers, and keep on top of industry and client news.

For example, a business that liquidates households for people who can’t do so on their own hardly seems in need of R&D capability. But, think again. The Internet now plays a starring role in the sale of antiques and collectibles — whether through online auctions or through specialized auction and antique sales sites.

And even if the business owners never go near an online sale, almost certainly they’ll use online resources to find out what people are paying for items like the ones they’re selling.

For other businesses, R&D is the key to enhancing business skills, enlarging product and service portfolios, and staying on top of customer, industry, and competitive research.

Ways to improve your R&D skills include:

  • Attending trade shows with research-related sessions
  • Taking industry-specific courses, in person or online
  • Participating in social media networks with people in your field who share findings, ideas, and advice
  • Subscribing to mailings from innovators in your industry
  • Completing certification programs
  • Updating your computer skills
  • Keeping up-to-date through trade journals and sites
  • Joining an industry group
  • Broadening your awareness of industry, market area, consumer, and industry issues and opportunities
  • Your business plan should include a section that addresses your R&D capabilities, including the following:
  • The importance of R&D to your competitive success
  • A description of your current R&D capacity (including a description of the expertise of staff and contract sources)
  • Your agenda for R&D over the next year
  • Planned R&D expenditures over the next year
  • Your long-term R&D goals

 

Now you are familiar with all these key pointers to consider when planning the Research and Development aspect of your Business Plan, be selective on which factors would suite your business the most and then use them to your full advantage. Good luck!

Are you already familiar with R&D and it’s importance within a Business Plan? Would you like to actively contribute to the growth of a thriving Business? Check out our latest job opportunities by following this link! 

 

– Steven D. Peterson

– Peter E. Jaret

– Barbara Findlay Schenck

Filed Under: Latest Industry News Tagged With: business, development, growth, industry, internet, NETWORKING, plans, R&D, research, resources, skills, strategy

10 Extremely Effective Marketing Strategies for B2C Businesses

September 26, 2016 by Julie McGrath

Marketing is one of the most important aspects to promoting a business.

It’s therefore important to have extensive knowledge in a variety of Marketing techniques. Research has revealed what sort of Marketing techniques resonate well with Business Consumers. Check out the top 10 most popular techniques.

 

Cause Marketing

Cause marketing is a cooperative effort between a for-profit business and a non-profit organisation to mutually promote and benefit from social and other charitable causes. Cause marketing is not to be confused with corporate giving, which is tied to specific tax-deductible donations made by an organization. Cause marketing relationships are “feel goods,” and assure your customers you share their desire to make the world a better place.

Fact: 64% of consumers want corporations to integrate social impact directly into their business models.

 

Direct Selling

Direct selling accomplishes exactly what the name suggests – selling products directly to consumers. In this model, sales agents build face-to-face relationships with individuals by demonstrating and selling products away from retail settings, usually in an individual’s home. The top three direct sellers in 2015 are Amway, Avon and Herbalife.

Fact: The top 3 direct-sell companies averaged $9 billion in sales in 2015.

 

Co-branding and Affinity Marketing

Co-branding is a marketing methodology in which at least two brands join together to promote and sell a single product or service. The brands lend their collective credibility to increase the perception of the product or service’s value, so consumers are willing to pay more at retail. Secondarily, co-branding may dissuade private label manufacturers from copying the product or service.

Fact: In 2014, 6% of all product launches relied on co-branding.

 

Earned Media/PR

Earned media (or “free media”) is publicity that is created through efforts other than paid advertising. It can take a variety of forms – a social media testimonial, word of mouth, a television or radio mention, a newspaper article or editorial – but one thing is constant: earned media is unsolicited and can only be gained organically. It cannot be bought or owned like traditional advertising.

Fact: Nearly 75% of consumers identify earned media as a key influence in purchase decisions.

 

Point-of-Purchase Marketing (POP)

Point-of-Purchase (or, POP) sells to a captive audience – those shoppers already in-store and ready to purchase. Product displays, on-package coupons, shelf talkers that tout product benefits and other attention-getting “sizzle” often sways buying decisions at the shelf by making an offer simply too good – and too visible – to pass up.

Fact: 64% of consumers making unplanned purchases switch brands when a deal is offered in-store.

 

Internet Marketing

Internet marketing, or online marketing, combines web and email to advertise and drive e-commerce sales. Social media platforms may also be included to leverage brand presence and promote products and services. In total, these efforts are typically used in conjunction with traditional advertising formats like radio, television and print.

Fact: 97% of consumers search for businesses online.

 

Paid Media Advertising

Paid media is a tool that companies use to grow their website traffic through paid advertising. One of the most popular methods is pay-per-click (PPC) links. Essentially, a company buys or “sponsors” a link that appears as an ad in search engine results when keywords related to their product or service are searched (this process is commonly known as search engine marketing, or SEM). Every time the ad is clicked, the company pays the search engine (or other third party host site) a small fee for the visitor – a literal “pay per click.”

Fact: 76% of businesses use promoted posts and search engine marketing.

 

Word of Mouth Advertising

Word of mouth advertising is unpaid, organic and oh-so-powerful because those having nice things to say about your product or service generally have nothing to gain from it other than sharing good news. A recommendation from a friend, colleague or family member has built-in credibility, and can spur dozens of leads who anticipate positive experiences with your brand. It’s important to note that word of mouth isn’t strictly verbal. Leveraging online reviews and opinions are equally effective at spreading the word.

Fact: Word of mouth referrals drive $6 trillion in annual consumer spending.

 

Social Networks and Viral Marketing

Social media marketing focuses on providing users with content they find valuable and want to share across their social networks, resulting in increased visibility and traffic. Social media shares of content, videos and images also influence Search Engine Optimisation (SEO) efforts in that they often increase relevancy in search results within social media networks like Facebook, Twitter, YouTube and Instagram and search engines like Google and Yahoo.

Fact: 54% of B2C companies report revenue generated from social media leads.

 

Storytelling

Brand storytelling uses a familiar communication format to engage consumers at an emotional level. Rather than just spew facts and figures, storytelling allows you to weave a memorable tale of who your company is, what you do, how you solve problems, want you value and how you engage and contribute to your community and the public in general.

Fact: Brands that inspire a higher emotional intensity influence consumer purchase intent 3 times more often than less emotionally connected brands.

 

Every Strategy Requires an Effective Marketing Plan

Regardless of the strategy you choose, marketing effectiveness is most dependent on how you execute. Create yourself a Marketing plan and devise yourself a structure to follow in order to utilise these marketing techniques to their full potential in which both your business and consumers will benefit from. Good luck!

If you already posses knowledge and experience in Marketing? Check out our latest marketing role by following this link. It may be just right for you!

 

 

Filed Under: Latest Industry News Tagged With: brand, business, companies, consumer, Effective, marketing, media, social, strategy

Mobile Payment Applications: An effective Marketing Strategy?

August 17, 2016 by Julie McGrath

Mobile payments are exploding. With the number of users forecast to grow by 62% to almost a fifth of smartphone users in the US this year, according to eMarketer, the value of proximity mobile transactions is expected to surge in 2016.

The mobile payment boom has been a long time coming. But now vendors are finally overcoming the technology hurdles to in-store deployment.

But the greatest potential of mobile payment will not be in, well, payment. There is little that is transformative about simply replicating a payment card in a smartphone app.

Whilst the bank and tech sectors have focused simply on launching transaction technologies, what retailers and brands are still waiting for is a mobile payment experience that provides solutions that address their concerns.

For many, that means marketing and its propensity for ‘spray and pray’. Fortunately, there is enough potential in mobile payment technology to enable consumer outreach that is more powerful than targeted ads through Google and Facebook, for example.

Think for a moment about the kinds of data collected at the moment of transaction. When you checkout using your smartphone, your mobile wallet benefits from intimacy with the vendor; it knows and collects detailed stock keeping unit (SKU) codes of the individual products you buy.

Whilst your bank may only know you spent £13.49 at your favourite cafe today, a retailer-connected payment app knows you bought one Coke, two espressos, one chicken sandwich and a Mars bar.

 

How do payment apps beat ad platforms?

This doesn’t just beat the banks – it also bests the ad platforms.

This general search intent has no real sight of eventual purchase and is not granular enough to glean product-level insights that could inform really powerful campaign messaging.

That is why marketing, traditionally thought of as the means with which to drive an end goal of product sales, is now becoming one of the key outputs of the sale itself.

The kinds of marketing powered by mobile transactions goes beyond the benefits bestowed by advertising on many counts:

Campaign insight: When you know the specific products consumer’s purchase, you effectively learn their pattern of consumption. This gives a window into the effectiveness of an ad campaign, in whatever medium. Did your ad buy move the needle for product X with consumer Y? If so, respond with additional messaging next up

Loyalty points: Although adoption of in-store mobile payments by consumers has been somewhat lagging, research by Opinion Matters for Kalixa showed consumers would make more payments if offered loyalty features or incentives on top. Integrating loyalty and rewards to a mobile wallet, for example, will drive wallet adoption, thereby producing the two wins of additional sales and new customer data for brands and retailers

Pre-buying products: Incentives come in many forms. Discounts offered for repeat purchases can be put to great effect, whilst beating the queues at high-traffic stores is another way to help consumers. The ability to reserve products in a mobile wallet is, therefore, something we are likely to see much more of

Mobile first interactions: Mobile payment takes the purchasing insights on consumers and through push notifications, in-app messages and emails, turns them into highly effective marketing drivers. It’s why push notifications are the most effective marketing channel on the market currently, and why, according to Urban Airship, targeted push notifications are three times more effective than the non-targeted.

The problem with mobile payments today is that there has been insufficient incentive driving repeat usage.

Using Apple Pay may seem like a novelty the first few times – but there is little benefit over using a contactless card, which is perhaps even more straightforward.

But, when mobile payment is thought of as the glue binding together customer marketing data, a retailer can go from the dark ages of knowing little about customers to making targeted offers based on a detailed and growing consumer profile that is based on actual purchase behavior, not just vague expressed intent.

 

– Alain Falys

If you found this interesting, make sure you check out our latest Marketing Executive role by clicking here!

Filed Under: Latest Industry News Tagged With: applications, apps, customer, growth, marketing, mobile, payment, smartphone, Software, strategic, strategy

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